Intranet Focus Ltd has built up a substantial research collection of around 1000 reports and papers on all aspects of intranet management and information management, and over 100 books. We also have access to the Digital Library of the Association for Computing Machinery, a repository of over 1 million research papers, reports and conference proceedings. This year we are launching a series of Research Notes. These will be published monthly, other than in July and August. The topics will be based on the requirements we see emerging from our consulting work. Each of the Research Notes will be 10-15 pages long.
Research Note 01/12 Enterprise Search Team Management
Enterprise search support teams have to take on five different roles. This Research Note sets out the roles and their responsibilities, considers some of the issues around creating a Search Centre of Excellence and suggests a set of search logs that need to be reviewed on a regular basis. Seven recommendations are made which should help to improve search effectiveness and user satisfaction.
Research Note 02/12 Digital Workplaces Implementation Checklist
This Research Note sets out a 20-point implementation checklist on some of the information, technology and governance issues that need to be considered if the vision of a digital workplace is to be achieved. Some of these issues may not be relevant to all organisations and others may already have been addressed, but even just one or two of these issues could make the difference between success and failure.
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