Case Studies

This table lists 197 intranet profiles that have been published in either the Intranet Design Annual (IDA) reports published  by the Nielsen Norman Group or the Intranet Innovation Awards (IIA) from Step Two Designs since 2010. The profiles in the IIA reports often cover only one aspect of an intranet but usually provide background information on the organisation and the role of the intranet. The list can be sorted by Organisation, Country (HQ), Sector, Source and Publication Year. It is interesting to see the organisations that have won multiple awards in both publications.

A further set of case studies come from the 2014 Intranatverk conference organised by IntraTeam. The IntraTeam link in the table is to the individual case study

In addition there are eleven case studies on the Worldwide Intranet Challenge web site. The Worldwide Intranet Challenge also publishes a list of intranets voted by users as excellent but this seems not to have been updated since early 2014.

If there is a published profile of your intranet that you would like added to this table please email us at contactus@intranetfocus.com

Updated on 25 January 2017

CompanyHQSectorSourceYear
Abt AssociatesUSAConsultancyIDA2014
AccoladeNetherlandsPublicIDA2015
AccoladeNetherlandsPublicIIA2014
Acroda TheraputicsUSAPharmaceuticalIDA2013
AdobeUSAInformation TechnologyIDA2015
Air New Zealand New ZealandTransportationIDA2014
Airways CorporationNew ZealandTransportationIIA2011
Alcatel-LucentUSAInformation TechnologyIIA2011
Allianz AustriaFinanceIDA2014
American InternationalUSAFinanceIDA2013
AMP LimitedAustraliaFinanceIDA2011
AMP LimitedAustraliaFinanceIIA2011
AMP LimitedAustraliaFinanceIIA2013
AMP Limited AustraliaFinanceIDA2014
Arup UKUKConsultancyIIA2011
Arup UKUKConsultancyIIA2011
Arup UKUKConsultancyIIA2013
AT&TUSATelecommunicationsIDA2013
Bajaj FinanceIndiaFinanceIIA2014
Barclay's BankUKFinanceIIA2013
Bennett Jones LLPCanadaLawIIA2010
Bennett Jones LLPCanadaLawIDA2011
Bouygues TelecomFranceTelecommunicationsIDA2011
Bouygues TelecomFranceTelecommunicationsIIA2013
British Standards InstitutionUKConsultancyIIA2014
Calgary Board of EducationCanadaEducationIIA2013
CenturyLink BusinessUSTelecommunicationsIDA2012
Christian HansenDenmarkFoodIIA2012
Coca-Cola EnterprisesUSAFoodIIA2011
Coca-Cola EnterprisesUKFoodIIA2012
Coca-Cola EnterprisesUKFoodIIA2013
ColesAustraliaRetailIIA2014
ConocoPhillipsUSAEnergyIDA2015
Credit Suisse AGSwitzerlandFinanceIDA2011
CRS AustraliaAustraliaPublicIIA2011
CSIROAustraliaResearchIIA2011
DeloitteUSAConsultancyIIA2014
Disney Consumer ProductsUSARetailIIA2013
Duke EnergyUSEnergyIDA2011
Enbridge Inc.CanadaEnergyIDA2010
EnterRussiaRetailIIA2012
Everything EverywhereUKMediaIDA2012
FortisBCCanadaEnergyIIA2013
Foschini GroupSouth AfricaRetailIDA2015
FramestoreUKMediaIIA2011
FramestoreUKMediaIIA2011
GEUSEngineeringIDA2010
GenentechUSPharmaceuticalsIDA2012
Gold Coast HospitalAustraliaHealthIIA2013
Habitat for Humanity InternationalUSCharityIDA2011
Hager GroupGermanyEngineeringIDA2013
Hansen YunkenAustraliaConstructionIIA2013
Heineken InternationalNetherlandsFoodIDA2011
Heinekin InternationalNetherlandsFoodIIA2012
Henry County Heath CenterUSAHealthIIA2013
Howard Hughes Medical Institute HHMIUSHealthIDA2010
Huron Consulting GroupUSConsultancyIDA2010
International Monetary FundUSANGOIIA2011
International Monetary Fund
USANGOIDA2014
ITARICONGermanyInformation TechnologyIIA2014
Jet Propulsion Laboratory JPLUSResearchIDA2010
Johnson & JohnsonSingaporeHealthIIA2014
Judge GroupUSAConsultancyIIA2012
Klick HealthCanadaHealthIDA2015
Korean TelecomRepublic of KoreaTelecommunicationsIDA2011
LafargeFranceConstructionIIA2011
Lakewood High SchoolUSAEducationIIA2014
LivePerson IncUSMediaIDA2012
LogicaUKConsultancyIDA2012
LundbeckDenmarkPharmaceuticalIIA2011
LuxotticaItalyManufacturingIIA2012
Luzerner KantonalbankSwitzerlandFinanceIDA2013
Malmo StadSwedenPublicIIA2011
MAN Diesel & Turbo SEGermanyEngineeringIDA2012
Mayo ClinicUSAHealthIIA2013
Mayo Clinic USAHealthIDA2014
Minter EllisonAustraliaLawIIA2014
MITRE CorporationUSResearchIDA2010
MITRE CorporationUSAResearchIIA2011
Monash UniversityAustraliaEducationIIA2011
Mota-Engil Engenharia e Construção S.A.PortugalConstructionIDA2011
National Geographic Society USAEducationIDA2014
NCR CorporationUSInformation TechnologyIDA2012
NNE PharmaPlanDenmarkPharmaceuticalsIIA2014
NSW Department of EducationAustraliaPublicIIA2012
Ogletree DeakinsUSALawIIA2014
OmronNetherlandsEngineeringIIA2011
ONOSpainTelecommunicationsIDA2013
Ooredo QatarTelecommunicationsIDA2014
PleioNetherlandsPublicIIA2012
ProphetUSAMediaIIA2014
PUBSingaporePublicIIA2014
PwCAustraliaConsultancyIIA2013
PwCUSAConsultancyIIA2014
Queensland University of TechnologyAustraliaEducationIIA2011
Queensland University of TechnologyAustraliaEducationIIA2013
RijkswaterstaatNetherlandsPublicIIA2011
RPCUKLawIIA2011
RSPCA VictoriaAustraliaCharityIIA2011
Rugby Football UnionUKSportIIA2014
Saudi Commission for Tourism and AntiquitiesSaudi ArabiaPublicIDA2013
Saudi Food and Drug AuthoritySaudi ArabiaPublicIDA2015
SCANA Corp.USEnergyIDA2010
Scott CorporationAustraliaTransportationIIA2012
Scotts Miracle-GroUSARetailIIA2011
Scotts Miracle-GroUSRetailIDA2012
Sheppard and WedderburnUKLawIIA2011
Sheppard and WedderburnUKLawIIA2013
SkanskaSwedenConstructionIDA2012
SkanskaSwedenConstructionIIA2012
SprintUSATelecommunicationsIDA2015
Staples Inc.USRetailIDA2012
Swiss MobilarSwitzerlandFinanceIDA2013
Tauron Polska EnergiaPolandEnergyIDA2015
TelstraAustraliaTelecommunicationsIIA2014
Trend Micro Inc.JapanInformation TechnologyIDA2010
TripticNetherlandsMediaIDA2014
UK ParliamentUKPublicIIA2011
UniCreditItalyFinanceIDA2015
University Medical Centre GroningenNetherlandsHealthIIA2011
University of LiverpoolUKEducationIIA2014
UrbisAustraliaConsultancyIIA2012
URS CorporationUSEngineeringIDA2010
VancityCanadaFinanceIIA2011
VerizonUSATelecommunicationsIDA2015
Verizon USATelecommunicationsIDA2011
Virgin AmericaUSATransportationIIA2013
VirtuosChinaMediaIIA2013
Wal-Mart Stores Inc.USRetailIDA2010
WellPoint MedicadeUSAHealthIDA2014
Weston SolutionsUSAConstructionIIA2012
WorkSafeBCCanadaPublicIDA2013
XLGroup PLCIrelandFinanceIDA2013
ZiggoNetherlandsMediaIIA2011
EricssonSwedenTelecommunicationsIntranatverk2014
AxisSwedenMediaIntranatverk 2014
BayerFranceAgricultureIntranatverk2014
PreemSwedenEnergyIntranatverk2014
TripticNetherlandsSoftwareIntranatverk2014
BSIUKConsultancyIntranatverk2014
Barclays BankUKFinanceIIA2015
Bureau Nationale OmbudsmanNetherlandsPublicIIA2015
Danske BankDenmarkFinanceIIA2015
HeinekenNetherlandsFoodIIA2015
SPIE-ICSNetherlandsConsultancyIIA2015
BNY MellonUSAFinanceIIA2015
Prestige FinancialUSAFinanceIIA2015
Robert Partington and PartnersUKConsultancyIIA2015
GSKUKPharmaceuticalsIIA2015
Singapore Management UniversitySingaporeEducationIIA2015
BCG EngineeringCanadaConsultancyIIA2015
CentricaUKEnergyIIA2015
City of West TorrensAustraliaPublicIIA2015
Deutsche TelekomGermanyTelecommunicationsIIA2015
Fish & RichardsonUSALawIIA2015
MITREUSAConsultancyIIA2015
RepsolSpainEnergyIIA2015
TAFE QueenslandAustraliaCharityIIA2015
American Cancer SocietyUSACharityIDA2016
Cadwalader, Wickersham and TaftUSALawIDA2016
Co-Operators GroupCanadaFinanceIDA2016
dorma+kabaGermanyConstructionIDA2016
EnbridgeCanadaEnergyIDA2016
Intermountain HealthcareUSAHealthIDA2016
NAV CanadaCanadaInformation TechnologyIDA2016
RepsolSpainEnergyIDA2016
Salini ImpregiloItalyConstructionIDA2016
Swedish ParliamentSwedenPublicIDA2016
Antony Verder GroupNetherlandsTransportationIIA2016
AccentureIrelandConsultancyIIA2016
LVUKFinanceIIA2016
McKessonUSAHealthcareIIA2016
Merck GroupGermanyPharmaceuticalIIA2016
MWH GlobalUSAConstructionIIA2016
QUTAustraliaEducationIIA2016
STIHLAustraliaEngineeringIIA2016
SwisscomSwitzerlandTelecommunicationsIIA2016
TelstraAustraliaTelecommunicationsIIA2016
University of LiverpoolUKEducationIIA2016
Arla FoodsDenmarkFoodIIA2016
Beach EnergyAustraliaConstructionIIA2016
GHDAustraliaConsultancyIIA2016
GoldcorpCanadaMiningIIA2016
NovozymesDenmarkPharmaceuticalIIA2016
PhilipsNetherlandsElectronicsIIA2016
VanboeijenNetherlandsCharityIIA2016
White & CaseUSALawIIA2016
Bank of AmericaUSAFinanceIDA2017
Encana CorporationCanadaEnergyIDA2017
Goldcorp IncCanadaMiningIDA2017
Goodwill IndustriesUSACharityIDA2017
IBM CorporationUSAInformation TechnologyIDA2017
Jet BlueUSATransportationIDA2017
Kerry GroupIrelandFoodIDA2017
Latvian RailwaysLatviaTransportationIDA2017
Santander GroupSpainFinanceIDA2017
Tourism New ZealandNew ZealandTourismIDA2017