Blog

Making search work – the critical success factor

  Over the last few years I have been involved in many search projects where search does not seem to be delivering the value and user satisfaction that the organisation was anticipating. Without exception the core reason for this is that there is inadequate level...

Insights on insight applications and making search work

  Attivio, Coveo and Sinequa are just three vendors that are positioning themselves as being in the insight/cognitive search sector, playing down the 'enterprise search' label. Gartner has endorsed this approach in its latest Magic Quadrant on Insight Engines. Of...

The Google GSA exit clock is ticking

A year ago everyone was talking about the impact of the Google exit from GSA supply in 2018 but since then there has been very little comment. Probably many organisations were waiting to see what Google would offer as an on-premise replacement for its search appliance...

Bots and the IT engine room

There is a lot of interest at present in bots to provide a conversational interface that will integrate data from multiple systems. Some of my search projects have in effect created bots in the development of search cards. A common implementation of a search card is...

Intranet product selection

There is a significant interest in intranet products at the present moment. These are by no means new, with Orchidsoft and Intranet Dashboard having been around since the late 1990s. The complexity of using SharePoint as an intranet platform has led to many Microsoft...

Intranet consultant list

One of the features of the redesigned Intranet Focus Ltd web site is a list of intranet consultants. I can't say that this was something I had been planning for some time. The initial idea came to me shortly before the IntraTeam Event in Copenhagen. I realised that...