Over the last couple of years some well-researched studies have indicated that at best 50% of employees are satisfied with the enterprise search provided by their organisation, and the indications are that in fact the situation is worse than even this appalling figure. In general organisations have little idea of how to specify a search engine, and even less about what it takes in terms of staff expertise to get the best of whatever has been selected. Of course if the selection itself is flawed then there is little that can be done in terms of post-installation tuning ...more

In March this year Capgemini released The Information Opportunity Report. This report provides all the evidence you are ever going to need to convince senior executives that just investing in information technology without thinking strategically about information management is not going to have the expected impact on business performance. The report highlights the fact that organisations are generating increasing volumes of information but this simply is not reaching decision makers on time ...more

There is no doubt that Microsoft SharePoint Server 2007 (MOSS07) is the fastest-growing information platform of all time, with already over 100 million seats licensed, even if not all being used. The publishing industry also sees considerable revenues in MOSS07 and the shelves at even your local Borders are groaning under the weight of books on how to develop MOSS07 applications. However at every event I attend, and from many of my clients, I find that IT departments are promoting the view that MOSS07 will meet every conceivable information platform requirement, especially intranet content management ...more