Archive for April 2011

Multiple language intranets

Posted 29 April 2011 by

I recently had the opportunity to take part in an excellent Intranet Benchmarking Forum Special Interest Group webinar on multiple language intranets.  In the 1980s I was running the European Market Research Centre for International Data Corporation, and this involved regular discussions and meetings with staff and clients in over a dozen European countries and I became very aware of [...]

Leavers and joiners – the role of the intranet

Posted 7 April 2011 by

I find that many corporate intranet assume a steady state of employees, all of whom know enough about the company to work their way around an information architecture which is sometimes an unhelpful blend of departmental, business and task-based elements. The reality is that in even the best companies around 10% of the total workforce leaves each year, and [...]

Intranet managers – a stress test

Posted 4 April 2011 by

The concept of stress testing banks is much in the news at present as a way of ensuring that they are able to withstand the pressures of the current financial environment.  For my recent Intranet Roadmap Workshop I developed a stress test for intranet managers along the lines of the Holmes and Rahe Life Events Scale.  Each [...]