We develop content management and intranet strategies based on information audits, advise on information architecture design and implementation, and the selection of content management and search software.

• Making Search Work
  In all organizations, the value and volume of unstructured information is significantly greater than that of structured data. This unique book is designed to help organizations to understand, specify and implement desktop, website, intranet and enterprise search applications.
  Full details and ordering information
• Content Management Handbook
  This book provides step-by-step guidance on how to develop a content management strategy, sets out the elements of a content management system and provides advice on the specification, selection and implementation of content management software.
  Full details and ordering information

Over the last couple of years some well-researched studies have indicated that at best 50% of employees are satisfied with the enterprise search provided by their organisation, and the indications are that in fact the situation is worse than even this appalling figure. In general organisations have little idea of how to specify a search engine, and even less about what it takes in terms of staff expertise to get the best of whatever has been selected. Of course if the selection itself is flawed then there is little that can be done in terms of post-installation tuning ...more

Fri 25th Apr 2008, 10:41 AM